I will walk you through the blueprint I have set up and know works, so you can scale your business, grow your people and find life balance…..it is simple just dedicate 48 minutes of your time and I will show you how.
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Your staff and the photocopy effect
For the last twenty-seven years, I have had moments where I have been able to spend all my time in the business and train every staff member I hired. Working alongside, guiding them every step during their training until they become the salesperson, I wanted them to...
Head into 2022 ready to succeed with these three simple strategies
Anytime you walk into your business there can be a dozen things needing your attention. Staff asking questions, something may be broken, a customer needs assistance, you’ve run out of an item, and many more things. You cannot solve it all at once, these actions can...
Eight simple steps to enjoy the lead up to Christmas
Are you experiencing overwhelm for the month ahead, knowing something good is coming but because of your business how are you going to enjoy it? This feeling was something I lived with all too often, owning two bakeries meant that every Christmas or Easter we had to...
Five practices to be a great salesperson
I did not understand the difference between serving and selling before I started work at KFC at the age of fourteen. This is when I learnt the value of the “add on sale”. I have now been in customer service ever since. Asking the customer for an add on sale can be...